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Guaranteed hotel reservations availability
Reservations availability is guaranteed to Ambassador and Regent Members when reservations are made up to 72 hours prior to intended arrival and guaranteed by a credit card. ( not valid for Hotel Start in the period 23/12-02/01 a 31.1.-1.3.)
Please note that this guarantee does not apply to rates - if a rate for which you are normally eligible is not available, your reservation will be subject to the hotel's prevailing rate for the accommodations requested.
Also note that in the event you do not arrive as scheduled and do not call to cancel and obtain a cancellation number, your credit card will be billed for one night's room and tax.
Additionally, the reservations guarantee is not available during Extraordinary Demand Dates such es New Year's Eve, Easter, Ascension etc.